Our Guarantee & Service Terms
At Mobile Masters, we take pride in delivering professional installations done right the first time.
Below is a simplified overview of our service terms to ensure transparency and clear expectations.
Installation Guarantee: We lifetime guarantee the quality of our installation wiring workmanship.
This guarantee applies to the installation only and does not cover manufacturer defects or equipment failure.
If a product fails, warranty claims must be handled directly with the manufacturer.
(a) (Cameras & Radar)
We DO NOT WAARRANTY software issues, product adhesives, mounting materials, or supplied mounting systems, as their performance can be affected by software updates, environmental conditions, vehicle and product usage, and window or vehicle component replacement or repair.
(b) (What this means)
We cannot guarantee the long-term performance or reliability of products, accessories, or manufacturer-supplied components that are sold or provided by the various electronics manufacturers we install for you.
Our warranty applies only to our installation workmanship. (See Liability.)
Because we do not manufacture or control these products, we cannot warranty or assume responsibility for issues resulting from normal use, environmental conditions, manufacturer defects such as poor adhesives or mounting design, software or firmware updates, application functionality, or compatibility with other devices.
This includes, but is not limited to, Wi-Fi, Bluetooth, cellular, or app-related issues caused by phones, tablets, vehicle systems, or manufacturer software updates.
Payments & Refunds: All services are final once completed and approved.
We do not offer refunds after work has been performed.
Customer-Supplied Equipment: We are happy to install customer-provided equipment.
However;
Installation Time & Labor: All installation times are estimates due to the complexity of custom work.
Additional charges may apply if:
Vehicle & Property Responsibility Customers are responsible for:
Testing & Operation: Our technicians may operate your vehicle or equipment as needed to properly test and verify installation.
Security Systems Disclaimer: Aftermarket security systems are not guaranteed to prevent theft.
Mobile Masters is not responsible for theft, damage, or system bypass.
Additional Repairs & Diagnostics of Electrical issues, noise, or system troubleshooting may require additional labor and are billed separately.
Liability: We are not responsible for damage or loss caused by events outside our control, including accidents, theft, or environmental factors.
Questions or Assistance if you have any questions about your installation or would like recommendations, we’re here to help.
📞 702-763-3211
📧 [email protected]
At Mobile Masters, we take pride in delivering professional installations done right the first time.
Below is a simplified overview of our service terms to ensure transparency and clear expectations.
Installation Guarantee: We lifetime guarantee the quality of our installation wiring workmanship.
This guarantee applies to the installation only and does not cover manufacturer defects or equipment failure.
If a product fails, warranty claims must be handled directly with the manufacturer.
(a) (Cameras & Radar)
We DO NOT WAARRANTY software issues, product adhesives, mounting materials, or supplied mounting systems, as their performance can be affected by software updates, environmental conditions, vehicle and product usage, and window or vehicle component replacement or repair.
(b) (What this means)
We cannot guarantee the long-term performance or reliability of products, accessories, or manufacturer-supplied components that are sold or provided by the various electronics manufacturers we install for you.
Our warranty applies only to our installation workmanship. (See Liability.)
Because we do not manufacture or control these products, we cannot warranty or assume responsibility for issues resulting from normal use, environmental conditions, manufacturer defects such as poor adhesives or mounting design, software or firmware updates, application functionality, or compatibility with other devices.
This includes, but is not limited to, Wi-Fi, Bluetooth, cellular, or app-related issues caused by phones, tablets, vehicle systems, or manufacturer software updates.
Payments & Refunds: All services are final once completed and approved.
We do not offer refunds after work has been performed.
Customer-Supplied Equipment: We are happy to install customer-provided equipment.
However;
- We do not warranty customer-supplied parts
- Additional labor may apply if equipment is defective or incompatible
- A minimum diagnostic fee may be required
Installation Time & Labor: All installation times are estimates due to the complexity of custom work.
Additional charges may apply if:
- Hidden issues are discovered
- Additional labor is required
Vehicle & Property Responsibility Customers are responsible for:
- Providing a safe working environment
- Ensuring any required permits or approvals are obtained
Testing & Operation: Our technicians may operate your vehicle or equipment as needed to properly test and verify installation.
Security Systems Disclaimer: Aftermarket security systems are not guaranteed to prevent theft.
Mobile Masters is not responsible for theft, damage, or system bypass.
Additional Repairs & Diagnostics of Electrical issues, noise, or system troubleshooting may require additional labor and are billed separately.
Liability: We are not responsible for damage or loss caused by events outside our control, including accidents, theft, or environmental factors.
Questions or Assistance if you have any questions about your installation or would like recommendations, we’re here to help.
📞 702-763-3211
📧 [email protected]
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